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Stabilising residentsso programmes stay on track

Why resident disruption becomes risk

Without control

  • Missed access & refusals
  • Escalation driven by uncertainty
  • Programme delays & rework
  • Delivery teams firefighting
  • Weak engagement records

The control layer

  • Structured resident comms
  • Behaviour risk monitoring
  • Decant coordination
  • Consistent check-ins
  • Centralised resident record

With evidence

  • Engagement activity
  • Access readiness indicators
  • Escalation flags
  • Full contact history
  • Audit-ready records

Without data, resident disruption remains invisible until it causes delay.KindStay makes resident behaviour visible, manageable, and auditable.

What KindStay does

KindStay provides a resident stability control layer the helps organisations deliver building safety, remediation, and decant programmes predictably

Engagement & access data evdence
Decant & accommodation coordination
Structured resident communication
Behavioural risk monitoring

Pre-works / mobilisation

Onboarding · Expectations · Baseline data

Works, decant, disruption

Access tracking · Escalation signals · Check-ins

Reoccupation & return

Continuity · Readiness · Closure records

Stabilisingresidentsisnowadeliveryrequirement,notacommunicationstask.

Evidence-grade programme data

Maintain a real-time view across residents, buildings, and delivery - built for assurance

Resident engagement data

(Programme-generated, resident-consented)

Verified contact history

Access readiness status

Engagement activity

Escalation flags & trends

Recorded needs affecting delivery

Audit-ready records

Collected for programme delivery, with resident consent and GDPR compliance

Building & programme context

(Client-verified delivery metadata)

Address & UPRN

Responsible entity and delivery stakeholders

Tenure mix/occupancy

Known building constraints

Programme phase by block

Provided or verified by the programme team

External Context

(Indicative reference data)

Spatial & mapping overlays

Public ownership data

Building attributes

Local area constraints

Other reference datasets

Indicative and must be verified for programme decisions

Outcomes for organisations

Operational outcomes organisations can evidence and stand behind

Reduced access failures and delays

Lower escalation and complaint volumes

Clearer evidence of resident engagement

Reduced pressure on delivery teams

More predictable programme delivery

Book a 15-min delivery walkthrough

See how the resident stability control layer works in a live programme context